General questions

Third Party Software Used in Comindware Tracker
Viewed 54 times since Wed, Dec 5, 2018

Third Party Software Notices and/or Additional Terms and Conditions  Title of the componentBrief description of the componentLicenseSource code storage address  1  Ext.ux.netbox.InputTextMask extension  Cherry On Ext (Cherry) extends the Ext JS li...
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Registering an Account at Comindware Web Site
Viewed 52 times since Wed, Dec 5, 2018

In order to manually register and activate your on premise Comindware product keys, access your license details, run cloud instance backups or adjust your Comindware subscription(s) settings, you need to have an account registered at the Comindware w...
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How to Contact Support
Viewed 50 times since Wed, Dec 5, 2018

Comindware offers 4 support channels for Customers: Knowledgebase E-mail Web-chat Phone To reach support go to http://www.comindware.com/support/request/. Select issue type you are experiencing and the product you are using (if you want to contact ...
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Retrieving a Lost Password at Comindware Website
Viewed 48 times since Wed, Dec 5, 2018

If you do not remember your password for your user account at Comindware website, you can reset it at any time. First of all, click on the “Forgot your password?"" link below the “Log in” button.  Forgot password? After that you’ll be redire...
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Registering Products at Comindware Website
Viewed 48 times since Wed, Dec 5, 2018

If you’ve just got new keys for your on-premise product instance, make sure you register them at the Comindware website before you put them into your product. This simple operation will tie your keys to your user account in our system and let y...
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What should I do if a product serial number is lost?
Viewed 26 times since Wed, Dec 5, 2018

You can always find your product keys in your account at Comindware website used for product registration and activation. The keys get registered to it automatically if you purchase them online. If you do not remember your account password use passwo...
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