General questions

Comindware offers 4 support channels for Customers: Knowledgebase E-mail Web-chat Phone To reach support go to http://www.comindware.com/support/request/. Select issue type you are experiencing and the product you are using (if you want to contact ...
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Third Party Software Notices and/or Additional Terms and Conditions  Title of the componentBrief description of the componentLicenseSource code storage address  1  Ext.ux.netbox.InputTextMask extension  Cherry On Ext (Cherry) extends the Ext JS li...
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In order to manually register and activate your on premise Comindware product keys, access your license details, run cloud instance backups or adjust your Comindware subscription(s) settings, you need to have an account registered at the Comindware w...
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If you do not remember your password for your user account at Comindware website, you can reset it at any time. First of all, click on the “Forgot your password?"" link below the “Log in” button.  Forgot password? After that you’ll be redire...
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If you’ve just got new keys for your on-premise product instance, make sure you register them at the Comindware website before you put them into your product. This simple operation will tie your keys to your user account in our system and let y...
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You can always find your product keys in your account at Comindware website used for product registration and activation. The keys get registered to it automatically if you purchase them online. If you do not remember your account password use passwo...
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