An application is a group of tasks or documents of the same type. There are three types of applications in Comindware Tracker: applications for workflow tasks, or Workflow Apps. A workflow task is something that requires attention of several people in turn in your department, for example, a customer claim, a tracking issue, a help desk request. ap... Read More
Creating Applications Inside a Workspace
After the application is created, you need to add users who will work with it. Within the application, a user must be added to one of the default or custom roles, each of which implies a particular set of permissions. Users can be added individually or in bulk by groups. Default security roles Comindware Tracker provides 4 default security roles, e... Read More
You can create as many applications as you wish for each workspace, depending on your needs and the data you work with. How to create an application: 1. Click Create application in the left part of the window. 2. Specify application Name, for example, ""Help Desk Tickets"" for a Workflow app, ""Client Base"" for a documents library, ""HR ... Read More
An application owner can create an e-mail notification scheme to notify Comindware users and user groups when a task or a document which belongs to this application changes or an event occurs. To set up e-mail notifications for an application: 1. Click E-mail Notifications inside an application. 2. Double-click on an event type, and choos... Read More
