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Managing Product Licenses

About Licensing

Comindware Tracker can be purchased as an on-premise software or as a cloud subscription based service. To obtain any type of on-premise license or cloud subscription, you need to register at https://support.comindware.com/ and receive a product key from your subscription page. Who can perform license management Comindware administrators Preliminar... Read More


On-Premise Licenses

To obtain any license, you need to register at https://support.comindware.com/ and receive a product key from your subscription page. To use the on-premise version of Comindware Tracker, you will need at least one Comindware Tracker Full license and (optionally) Comindware Tracker Basic license. Comindware Tracker Full License Comindware Tracker Fu... Read More


Cloud Subscriptions

Comindware Tracker can be purchased as an on-premise software or as a cloud subscription based service. To obtain any type of on-premise license or cloud subscription, you need to register at https://support.comindware.com/ and receive a product key from your subscription page. Comindware Tracker can be used as a Cloud subscription-based service. C... Read More


Entering Product Keys and Activating the Product

After installation of Comindware Tracker, you need to enter a product key. As soon as you enter your product key, Comindware Tracker will automatically be activated on the Comindware web site. Before activation, make sure an Internet connection is established and you've already registered an account at https://support.comindware.com/ and recei... Read More


Assigning Licenses to Users

There are two ways to assign licenses to users: In «License Manager» (on-premise version) or «Subscription Manager» (cloud version) by assigning users. In the on-premise version each key should be assigned at least to one user; On the «Users» page. To assign licenses in License Manager: 1. Open «Administration» > «License Manager». 2. Select t... Read More