Windows System Information File

If you have a problem with a Comindware product installed on your Windows server, Windows System Information file can be useful for troubleshooting the issue. This file contains the following information:

  • Operating system
  • System drivers
  • Running processes
  • Services
  • Program groups
  • Startup programs
  • Description

Follow these steps to get the Windows System Information file on your machine:

1. Open Start\Programs\Accessories\System Tools\System Information.

2. Choose the Save option in the File menu (or Action menu under Windows 2000), enter the File name and set the field Save as type to System Information File (*.NFO)

If the operating system is Windows Server 2003 SP2, you can get the following error message:

Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named “Help and Support”.

To resolve the issue, please see Microsoft Knowledge Base.

If your server is running Windows NT 4.0, you can get the file this way:

1. Start->Programs->Administrative Tools (common)->Windows NT Diagnostics.

2. File -> Save Report.

3. Select Scope: ""All tabs"", Detail Level: ""Complete"", Destination: ""File"".

Windows System Information does not contain confidential data. Comindware Customer Headquarters representative will use it strictly for troubleshooting
Attachments
There are no attachments for this article.
Feedback
Security Code
Related Articles
How To Accept a Task
Viewed 54 times since Wed, Dec 5, 2018

Entering Product Keys And Activating The Product
Viewed 33 times since Wed, Dec 5, 2018

Retrieving a Lost Password at Comindware Website
Viewed 48 times since Wed, Dec 5, 2018

Software Service Agreement
Viewed 35 times since Wed, Dec 5, 2018

Displaying The Dashboard In The Full Screen Mode
Viewed 28 times since Wed, Dec 5, 2018

About Requestor Workspaces
Viewed 31 times since Wed, Dec 5, 2018

Reporting
Viewed 30 times since Wed, Dec 5, 2018

Organizing Favorites
Viewed 26 times since Wed, Dec 5, 2018

Opening Comindware Tracker On a Desktop PC or Laptop
Viewed 44 times since Wed, Dec 5, 2018

How To Delete a Task
Viewed 29 times since Wed, Dec 5, 2018