What should I do if a product serial number is lost?

You can always find your product keys in your account at Comindware website used for product registration and activation. The keys get registered to it automatically if you purchase them online. If you do not remember your account password use password retrieval procedure.

If product keys were purchased online you can also check your e-mail for purchase confirmation message sent from cs@cleverbridge.com, it contains your product keys. Please note that this e-mail address may be filtered by your spam filter or marked as spam. Make sure to remove it from black lists of any email filters you are using.

If product keys were purchased from a reseller please get in touch with your sales representative to request a copy of your order summary.

If you are using Comindware Tracker, the keys are also available within the product itself. You can always view your poduct keys at Administration -> License Manager:

License manager page

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