Step 4: Create an Application
Applications create, keep, and organize tasks or docs of the same type. There are three types of applications in Comindware Tracker:
- applications to create and store workflow tasks, or Workflow Apps. A workflow task is something which requires attention of several people in turn in your department, for example, a customer claim, a tracking issue, a help desk request.
- applications to create and store different tasks scattered across your team, or Tasks Apps.
- applications to create and store documents of the same type, or Documents Apps, for example, wiki articles in a wiki library or customer records in a customer base.
Open a workspace, in the left part of the window click Create application... and choose the application type. Specify the app name, description, click Save. Then configure the app settings: what information app items should keep, how they should look like, and how they should be processed. Add app members and assign security permissions to them.
See About applications.