How to Contact Support

Comindware offers 4 support channels for Customers:

To reach support go to http://www.comindware.com/support/request/.

Select issue type you are experiencing and the product you are using (if you want to contact us in regard to a technical issue):

Select issue type

You can also check top solutions in our Knowledgebase; they may help you to find an answer to your query right away. If you don't find a solution there, use one of the support options available:

Support request options

To contact us via e-mail click on the ""Get help with your question offline via email"" link:

link

Fill in the ""Submit Support Request"" form, describe your issue, attach files that may help with diagnosis (logs, screen shots, etc.) and press the ""Submit"" button:

Issue description

If you prefer talking to us via web chat click the ""Chat with a support professional online"" link:

Live chat

Fill in pre-chat form and press the ""Start Chat"" button:

Start chat

If you would like to talk to us by phone log in to your account first. 

Comindware is offering phone support for technical issues only. The support phone number will be provided if you have an active product subscription.

Phone

If you do not have an account at our web site yet - create one.

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