Backup process and policy for Comindware Project
To protect your data from hardware failure, viruses or accidental deletion it’s very important to make backups. Comindware Project offers such an important feature and allows you to make backups anytime you need it. Thus you can be sure all your projects, users, tasks, progress on tasks, comments, and attached files will be safe. In Comindware Project, the backup procedure is different for cloud and on-premise accounts.
Backing up cloud accounts
If you use Comindware Project in the cloud, you can manage the backups right from your user account https://support.comindware.com/
Once you are in, go to the «Instances», select the cloud instance and double-click on it. Here in the «Backups» area you can see your backup history for the last 7 days.
Backing up on-premise accounts
For on-premise accounts you can make backups manually by copying the product database. Easy as that, though it’s still recommended to temporary stop the operation of the product before you do that to maintain consistency of the database.
If Comindware Project is installed as IIS on your machine, go to the IIS Manager and stop the product at the «Manage Web Site» area:
If Comindware Project is installed as a Windows Service, go to the Task Manager > Services and stop the service from there:
After that go to the directory where the product database is installed to and simply copy the whole folder «ProjectDatabase». It’s recommended to save the copy to another hard drive for more security. Now you can restart the IIS/Service.
To restore a backup for your on-premise account, do all the same thing: stop IIS/Service again and replace the current database with its backed up copy.