Backup process and policy for Comindware Project
To protect your data from hardware failure, viruses or accidental deletion it’s very important to make backups. Comindware Project offers such an important feature and allows you to make backups anytime you need it. Thus you can be sure all your projects, users, tasks, progress on tasks, comments, and attached files will be safe. In Comindware Project, the backup procedure is different for cloud and on-premise accounts.
Backing up cloud accounts
If you use Comindware Project in the cloud, you can manage the backups right from your user account at the Comindware website. To start with, go to http://www.comindware.com and log in to your user account there.
Once you are in, go to the “Products and Subscriptions” menu, find your Comindware Project account details and scroll down to the “Backup Management” area. Here you can see your backup history for the last 7 days.
Don’t be surprised if you see a whole list of backups already created for your product instance. All cloud accounts are automatically backed up once a day. So, you can always restore your data even if you forgot to make a backup yourself.
In addition to that, you can make backups manually, for example before making some major changes in your account. Just click on the “Create backup” button give your new backup a name.
To restore the backup click on the “Restore” button next to the corresponding backup and wait a minute. Just keep in mind that all your tasks progress will be bounced back to the backed up stage as well.
Backing up on-premise accounts
For on-premise accounts you can make backups manually by copying the product database. Easy as that, though it’s still recommended to temporary stop the operation of the product before you do that to maintain consistency of the database.
If Comindware Project is installed as IIS on your machine, go to the IIS Manager and stop the product at the “Manage Web Site” area:
If Comindware Project is installed as a Windows Service, go to the Task Manager -> Services and stop the service from there:
After that go to the directory where the product database is installed to and simply copy the whole folder “ProjectDatabase”. It’s recommended to save the copy to another hard drive for more security. Now you can restart the IIS/Service.
To restore a backup for your on-premise account, do all the same thing: stop IIS/Service again and replace the current database with its backed up copy.