About Workflow Tasks
A workflow task is something that requires the work of several people. Examples of workflow tasks include bugs, enhancements, vacancies, requirements. With workflow tasks you can control processes within your company or department, for example, in Software Development using bugs will help you manage the quality of your product. Workflow tasks also help the team track and coordinate their work.
In Software Development, workflow tasks can be used for the following purposes:
- software bug
- a support case
- a help desk ticket
In Human Resources, workflow tasks can be used for the following purposes:
- a vacancy
- a job applicant
- a leave request
Comindware Tracker comes with a number of readymade solutions for multiple areas of your business, each of which has its own item types. However, workflow tasks in Comindware Tracker are configurable which means you can create any item type for any industry.