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Retrieving a Lost Password at Comindware Website

If you do not remember your password for your user account at Comindware website, you can reset it at any time.

First of all, click on the «Forgot password?» link below the «Sign in» button. 

Forgot password?

After that you’ll be asked to specify your email address (the one received when your account was registered and the one you use for your trial instance). 

Reset password

Check your email box after you click «Reset». The message with the link for a new password creation should be there in a couple of minutes or even faster.

If you have not received the e-mail, make sure to check your spam or junk folders — it may have been blocked by your spam filter. We recommend that you add robot@comindware.com to your address book to avoid blocking.

Click on the link in the email to proceed. You’ll be redirected to the page where you can set a new password for your account at Comindware website. Type it twice, click «Change» and you are done.

Reset page

With this procedure you'll reset your password for your user account at Comindware website only. Your passwords for product instances will stay unchanged.