How to Contact Support

Comindware offers 4 support channels for Customers:

• Knowledgebase
• E-mail
• Web-chat
• Phone

To reach support go to http://www.comindware.com/support/request/.

Select issue type you are experiencing and the product you are using (if you want to contact us in regard to a technical issue):

You can also check top solutions in our Knowledgebase; they may help you to find an answer to your query right away. If you don’t find a solution there, use one of the support options available:

To contact us via e-mail click on the ""Get help with your question offline via email"" link:

Fill in the ""Submit Support Request"" form, describe your issue, attach files that may help with diagnosis (logs, screen shots, etc.) and press the ""Submit"" button:

If you prefer talking to us via web chat click the ""Chat with a support professional online"" link:

Fill in pre-chat form and press the ""Start Chat"" button:

If you would like to talk to us by phone log in to your account first. 

If you do not have an account at our web site yet - create one.