How to Contact Support
Comindware offers 4 support channels for Customers:
- Knowledgebase
- Web-chat
- Phone
To reach support go to http://www.comindware.com/support/request/.
Select issue type you are experiencing and the product you are using (if you want to contact us in regard to a technical issue):
Select issue type
You can also check top solutions in our Knowledgebase; they may help you to find an answer to your query right away. If you don’t find a solution there, use one of the support options available:
Support request options
To contact us via e-mail click on the ""Get help with your question offline via email"" link:
link
Fill in the ""Submit Support Request"" form, describe your issue, attach files that may help with diagnosis (logs, screen shots, etc.) and press the ""Submit"" button:
Issue description
If you prefer talking to us via web chat click the ""Chat with a support professional online"" link:
Live chat
Fill in pre-chat form and press the ""Start Chat"" button:
Start chat
If you would like to talk to us by phone log in to your account first.
Phone
If you do not have an account at our web site yet - create one.