Windows System Information File

If you have a problem with a Comindware product installed on your Windows server, Windows System Information file can be useful for troubleshooting the issue. This file contains the following information:

  • Operating system
  • System drivers
  • Running processes
  • Services
  • Program groups
  • Startup programs
  • Description

Follow these steps to get the Windows System Information file on your machine:

1. Open Start\Programs\Accessories\System Tools\System Information.

2. Choose the Save option in the File menu (or Action menu under Windows 2000), enter the File name and set the field Save as type to System Information File (*.NFO)

If the operating system is Windows Server 2003 SP2, you can get the following error message:

Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named “Help and Support”.

To resolve the issue, please see Microsoft Knowledge Base.

If your server is running Windows NT 4.0, you can get the file this way:

1. Start->Programs->Administrative Tools (common)->Windows NT Diagnostics.

2. File -> Save Report.

3. Select Scope: ""All tabs"", Detail Level: ""Complete"", Destination: ""File"".

Windows System Information does not contain confidential data. Comindware Customer Headquarters representative will use it strictly for troubleshooting
Attachments
There are no attachments for this article.
Feedback
Security Code
Related Articles
Adding And Configuring Widgets
Viewed 104 times since Wed, Dec 5, 2018

Creating and managing a multi-level subtasks hierarchy
Viewed 64 times since Wed, Dec 5, 2018

Created vs. Closed Chart
Viewed 105 times since Wed, Dec 5, 2018

Filtering Items In a List
Viewed 55 times since Wed, Dec 5, 2018

Mаndatory Fields
Viewed 135 times since Thu, Apr 9, 2020

Invite Others to Try Comindware Tracker
Viewed 61 times since Wed, Dec 5, 2018

Step 4: Create an Application
Viewed 73 times since Wed, Dec 5, 2018

Synchronizing Tasks
Viewed 59 times since Wed, Dec 5, 2018

Comindware Tracker FAQ
Viewed 324 times since Wed, Dec 5, 2018

Where can I get the latest Comindware Tracker build?
Viewed 72 times since Wed, Dec 5, 2018