Comindware Knowledgebase

Retrieving a Lost Password at Comindware Website

If you do not remember your password for your user account at Comindware website, you can reset it at any time.

First of all, click on the “Forgot your password?" link below the “Log in” button. 

After that you’ll be redirected to the “Reset password” page where you need to type in your email address (the one used to register your account and/or get a trial). 

Check your email box after you submit the request. The message with the link for a new password creation should be there in a couple of minutes or even faster.

 

If you have not received the e-mail, make sure to check your spam or junk folders - it may have been blocked by your spam filter. We recommend that you add noreply@comindware.com to your address book to avoid blocking.


Click on the “Change password” button in the email to proceed. You’ll be redirected to the page where you can set a new password for your account at Comindware website. Type it twice, hit “Change” and you are done.

With this procedure you'll reset your password for your user account at Comindware website only. Your passwords for product instances will stay unchanged. 

Send you request to Comindware Still need help? Contact us

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