Comindware offers 4 support channels for Customers:
To reach support go to http://www.comindware.com/support/request/.
Select issue type you are experiencing and the product you are using (if you want to contact us in regard to a technical issue):
You can also check top solutions in our Knowledgebase; they may help you to find an answer to your query right away. If you don't find a solution there, use one of the support options available:
To contact us via e-mail click on the "Get help with your question offline via email" link:
Fill in the "Submit Support Request" form, describe your issue, attach files that may help with diagnosis (logs, screen shots, etc.) and press the "Submit" button:
If you prefer talking to us via web chat click the "Chat with a support professional online" link:
Fill in pre-chat form and press the "Start Chat" button:
If you would like to talk to us by phone log in to your account first.
If you do not have an account at our web site yet - create one.