Comindware Knowledgebase

General Questions

How to Contact Support

Comindware offers 4 support channels for Customers: Knowledgebase E-mail Web-chat Phone   To reach support go to http://www.comindware.com/support/request/. Select issue type you…

Registering Products at Comindware Website

If you’ve just got new keys for your on-premise product instance, make sure you register them at the Comindware website before you put them into your product. This simple operation will tie your keys to…

Registering an Account at Comindware Web Site

In order to manually register and activate your on premise Comindware product keys, access your license details, run cloud instance backups or adjust your Comindware subscription(s) settings, you need…

Retrieving a Lost Password at Comindware Website

If you do not remember your password for your user account at Comindware website, you can reset it at any time. First of all, click on the “Forgot your password?" link below the “Log in” button.  After…

Third Party Software Used in Comindware Project

Third Party Software Notices and/or Additional Terms and Conditions     Title of the component Brief description of the component License Source code storage address  1 Antlr3  Another…

Third Party Software Used in Comindware Tracker

  Third Party Software Notices and/or Additional Terms and Conditions     Title of the component Brief description of the component License Source code storage address  1  Ext.ux.netbox.InputTextMask…

What should I do if a product serial number is lost?

You can always find your product keys in your account at Comindware website used for product registration and activation. The keys get registered to it automatically if you purchase them online. If you…