If you are experiencing a problem with installing Comindware software (installation halts/rolls back/errors out etc.), its root cause can be found by analyzing the Microsoft Installer Log. You can get this log by running the installation file with specific command line parameters as described below.
Go to the Run prompt (Start -> Run) and type in the following command:
msiexec /i D:\ComindwareFolder\Comindware.Products.msi /l*v c:\log-name.log
If there are spaces in the file path, put the path in quotation marks:
msiexec /i "C:\Documents and Settings\User\Desktop\Comindware.Products.msi" /l*v c:\log-name.log
Once all the parameters are in, just press “Enter” to run the command, reproduce the problem and capture the log file created in the process.