Comindware Knowledgebase

Comindware Tracker for Outlook add-in log

When troubleshooting a problem related to Comindware Tracker for Outlook, Comindware team may request you to send the log generated by the add-in. This log contains the add-in activity history and may contain essential information on why the problem you've run into occurred.

The log is captured automatically so all you need to do is to reproduce the problem and pick the log up from this location:

 

C:\Users\username\AppData\Roaming\Comindware\Logs\Comindware.Outlook.AddIn.txt

 

This log keeps the activity of the Comindware add-in only so it cannot help if the problem you are experiencing occurs when working with the main Comindware Tracker interface.

Comindware Tracker Server Log would be much more helpful in this case. 

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