Comindware Knowledgebase

Configuring Synchronization Settings

After you install the Comindware Tracker for Outlook, synchronization settings are configured automatically, but you can change them if necessary.

To change synchronization settings:

1. Launch Microsoft Outlook.
2. Go to File > Options > Add-Ins.
3. Choose Comindware Tracker for Outlook from the list of add-ins, and click the Add-In Options button.
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Choosing Comindware Tracker for Outlook from the list of add-ins

Alternatively, you can click the Comindware tab in the Ribbon, and then click the Setup button.

4. When you install the add-in, it automatically gets your server location and account credentials, but you can change them if necessary. To do that, click Change.
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Synchronization settings
5. You can configure the following settings:

Name

Description

Server URL

The URL address of your Comindware Tracker. The URL should start with http:// or https://.

Example: http://yourbugtracker.yourcompany.com.

Login

Enter your Comindware Tracker login.

Password

Enter the password for your Comindware account.

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Changing synchronization settings
6. Click Test to check whether the settings you specified are correct.
7. Click OK to save the settings.

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