Comindware Knowledgebase

Configuring Synchronization Settings

After you install the Comindware Tracker for Outlook, synchronization settings are configured automatically, but you can change them if necessary.

To change synchronization settings:

1. Launch Microsoft Outlook.
2. Go to File > Options > Add-Ins.
3. Choose Comindware Tracker for Outlook from the list of add-ins, and click the Add-In Options button.
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Choosing Comindware Tracker for Outlook from the list of add-ins

Alternatively, you can click the Comindware tab in the Ribbon, and then click the Setup button.

4. When you install the add-in, it automatically gets your server location and account credentials, but you can change them if necessary. To do that, click Change.
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Synchronization settings
5. You can configure the following settings:

Name

Description

Server URL

The URL address of your Comindware Tracker. The URL should start with http:// or https://.

Example: http://yourbugtracker.yourcompany.com.

Login

Enter your Comindware Tracker login.

Password

Enter the password for your Comindware account.

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Changing synchronization settings
6. Click Test to check whether the settings you specified are correct.
7. Click OK to save the settings.

Send you request to Comindware Still need help? Contact us

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