Comindware Knowledgebase

The Administration area

Comindware Tracker configuration is performed from the Administration area.

Accessing the Administration area

The Administration area can only be accessed by users who have previously been granted Comindware administrator or Comindware architect privileges.

To access the administration area:

1. Log in to Comindware Tracker.
2. Click the Administration icon located to the left of the search box in the program header:
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Navigating to the Administration page
3. After you have clicked the Administration icon, you will be redirected to the Administration page:
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The Administration page

Actions you can perform in the Administration area

From the Administration page you perform product configuration using the following tools:

System settings setup tools:

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Backup Management (On-Premise software version only)

Create backups of the Comindware database, view or delete backups.

See Backing up the Comindware database

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License Manager (On-Premise software version only)

Add a new license, activate your license online or manually, manage license assignment, delete a license.

See Managing product licenses

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E-mail Notifications

Configure MS Exchange or SMTP server settings to allow sending e-mail notifications.

See Configuring outgoing e-mail settings

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Create Items by E-mail

Configure e-mail accounts to create tasks and items via e-mail.

See Configuring Comindware Tracker to create items from e-mails

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Custom Logo

Add your company logo into Comindware Tracker, add a favicon in the address bar of your browser.

See Adding a custom logo

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Requestor Workspaces

Create a work area for users who own the Comindware Tracker Requestor license. Requestors can only create items of a particular type and view items created by them.

See Creating Requestor Workspaces

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Comindware Workflow for SharePoint

Integration of Microsoft SharePoint with Comindware Tracker. Work with Comindware Tracker workflows directly from Microsoft SharePoint.

See Comindware Workflow for SharePoint

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CSV Import

Migrate data from other issue tracking systems or databases, update existing Comindware Tracker items using a Comma Separated Values (CSV) file.

See CSV Import

User management tools:

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Users

Add new user accounts, edit user information, deactivate user accounts. Manage privileges assigned to users.

See Managing local users

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User Groups

Add new user groups and new members to existing groups. Manage group members, manage group privileges. Manage Comindware administrators and Comindware architects groups.

See Managing local user groups

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Active Directory Integration

Connect to the Microsoft Active Directory server, import user profile information.

See Connecting to Active Directory

Actions:

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Get Audit Log

Generate an audit log report in the CSV format. The report contains information about most administrative actions and events that occur in Comindware Tracker.

See Viewing the Audit Log

Send you request to Comindware Still need help? Contact us

See Also

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