Comindware Knowledgebase

Assign a manager to a workflow task depending on the priority

Let's assign a manager to a workflow task depending on the workflow task priority. For this example we use the IF function.

To create the rule:

Select a workspace, select an application inside a workspace, click Fields.

1. Create the Request Priority (ID: Request_Priority) field of the List of Values type. This field is required for creating the list of priorities of a workflow task. Populate the list with the following values:

Value

ID

Low

Request_Priority.values.Low

Medium

Request_Priority.values.Medium

High

Request_Priority.values.High

2. Create the Manager field of the User type. Select the Calculated check box in Field Attributes (the Read Only attribute will be set automatically) and type the expression in the Field Expression box. Type the required account identifiers in the IF function, for example, account.6 and account.5. Add the identifier of a priority value as the IF condition, for example, Request_Priority.values.High.

IF($Request_Priority == Request_Priority.values.High, account.6, account.5)

3. Click Save.
4. Go to Form. Drag the created fields to the workflow task form.

To check how it works, create a new workflow task, fill in the required fields and click Save. Change the priority of the workflow task to change the manager.

Send you request to Comindware Still need help? Contact us

See Also

Back to top

Cookies Settings

Privacy Basics

A cookie is a small file placed onto your device that enables website features and functionality.

A cookie is a small text file that a website asks your web browser to store on your device in order to remember information about you, such as your language preference, and enables a website features and functionality.

At Comindware, we believe in being clear and open about what data related to you we collect and how we use this data. And this policy provides detailed information about what cookies we collect and how we use data related to you. This cookies policy applies to Comindware website.

Always Active Cookies

Ensure your personalized experience and proper website work.

Always active cookies help us with giving you a personalized experience and cannot be switched off in our system. You can set your web browser to block or alert you about these cookies, but some parts of the website may not work then.

Comindware

Performance Cookies

Are used for continuous website optimization and improvement.

Performance cookies help us with continuous website optimization and improvement. This cookies make it possible for us to count website visits, track traffic sources, learn which pages are the most popular and helpful and see how visitors navigate around the website. All the data these cookies collect is aggregated and therefore anonymous.

Google Analytics

Yandex.Metrica

Functional Cookies

Enable functionality enhancement, such as videos and live chats.

Functional cookies allow functionality enhancement, such as videos and live chats. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Wistia

JivoChat

AddThis

Comindware uses cookies to ensure you get a great experience on our website - click "OK" button to agree our Privacy Policy. You can change your cookies preferences here.