Comindware Knowledgebase

How To Migrate Data Using CSV

To add data from a CSV file:

1. Log in to Comindware Tracker using Comindware administrator credentials, go to Administration > CSV Import.
2. Add a CSV file to Comindware Tracker: click Add CSV file... select a file and click Open.
3. When the file is added, fill in the following settings:

Value

Description

Data source CSV file

Select the CSV file the data source is based on.

Example: Bug List.csv

Text separator

Select a separator character that is used in the CSV file.

Values: comma (,), semicolon (;), dot (.), tab, space.

Code page

Choose a character set used in the CSV file from the list of predefined character sets.

Example: Cyrillic (Windows), Unicode, Central European (Mac).

App to store migrated data

Comindware Tracker application where you want to migrate data or update existing data.

Example: IT Help Desk Requests

4. Customize the field mapping between the CSV file and Comindware Tracker. Based on this mapping, new items will be added from CSV and created in Comindware Tracker.

In the Field Mapping area, select a corresponding Comindware Tracker field from the drop down list which corresponds to a CSV field shown to the left.

5. Add a new field into existing Comindware Tracker items.

In the Unique Field area, select the Update existing items with a new field check box, select the field from CSV and the corresponding field in Comindware Tracker. The Comindware Tracker field should be created beforehand.

6. When finished, click Import CSV File.

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