Comindware Knowledgebase

Configuring Account Settings

To start creating tasks or items via e-mail, you should create and configure a new incoming e-mail account.

To create a new inbound e-mail account:

1. Go to Administration > Create Items by E-mail.
2. Click the New Account button in the Ribbon.
3. Fill in the account settings:




Select an application the tasks or documents will belong to.

Mail server address

Type the address of the e-mail server, which hosts the pre-registered mailbox.

User name

Type a user name to access the mail server.


Type a password to access the mail server.

E-mail address

Type the mail address of the pre-registered mailbox.

Use encryption

Enter the type of encryption, if required (available to select: None, TLS, SSL).

Port number

Set the port number or leave the default value.

Poll interval (min)

Set the mail server poll interval in minutes or leave the default value (10 minutes). The minimum polling interval is 5 minutes.

Enable account

Select the check box to activate the account.

Having specified all required parameters, click the Test connection button in the ribbon to try to establish connection with the mail server. Click the Save button in the ribbon to save the changes.

Click to zoom in
Configuring account settings

Send you request to Comindware Still need help? Contact us

See Also

Back to top

Cookies Settings

Privacy Basics

A cookie is a small file placed onto your device that enables website features and functionality.

A cookie is a small text file that a website asks your web browser to store on your device in order to remember information about you, such as your language preference, and enables a website features and functionality.

At Comindware, we believe in being clear and open about what data related to you we collect and how we use this data. And this policy provides detailed information about what cookies we collect and how we use data related to you. This cookies policy applies to Comindware website.

Always Active Cookies

Ensure your personalized experience and proper website work.

Always active cookies help us with giving you a personalized experience and cannot be switched off in our system. You can set your web browser to block or alert you about these cookies, but some parts of the website may not work then.


Performance Cookies

Are used for continuous website optimization and improvement.

Performance cookies help us with continuous website optimization and improvement. This cookies make it possible for us to count website visits, track traffic sources, learn which pages are the most popular and helpful and see how visitors navigate around the website. All the data these cookies collect is aggregated and therefore anonymous.

Google Analytics


Functional Cookies

Enable functionality enhancement, such as videos and live chats.

Functional cookies allow functionality enhancement, such as videos and live chats. If you do not allow these cookies, then some or all of these functionalities may not function properly.




Comindware uses cookies to ensure you get a great experience on our website - click "OK" button to agree our Privacy Policy. You can change your cookies preferences here.